itsaplan
Terms and Conditions
Please read these Terms carefully before joining the waiting list, creating an account or using itsaplan.
Early access notice. itsaplan is currently in early access. We are opening the Service gradually to people on our waiting list, and some features may be in beta, limited or subject to change while we improve the product. itsaplan does not make bookings, guarantee venue availability, or provide live safety or occupancy information.
By joining the waiting list, accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Who we are and what these Terms cover
These Terms and Conditions (the "Terms") govern access to and use of the itsaplan website, waiting list, web application, mobile application, APIs and related features (together, the "Service").
itsaplan is a social planning service operated by the itsaplan team ("we", "us" or "itsaplan"), based in Dublin, Ireland.
The Service helps groups coordinate social plans by collecting availability and preferences and suggesting possible times, activities and venues. These Terms apply to waiting list members, registered users, invited group participants and anyone else who accesses the Service.
Our Privacy Policy explains how we collect, use, share, retain and protect personal data. It forms part of how we operate the Service but is a separate document from these Terms.
2. Eligibility and acceptance
You must be at least 18 years old and legally able to enter into a contract to use the Service. The Service is not directed to children.
You accept these Terms when you join the waiting list, create an account, join an event, select an acceptance box, or otherwise use the Service after being given access to the Terms. If you use the Service on behalf of an organisation, you confirm that you have authority to bind that organisation.
If you are invited to a group event but do not wish to accept these Terms, do not join the event or submit information through the Service.
3. Waiting list and early access
You can join the itsaplan waiting list by submitting your email address and any other details we request. Joining the waiting list is free and does not create an account or any obligation to use the Service.
We use the information you give us when joining the waiting list to manage your place on the list, invite you to the Service when access becomes available, and send you updates about itsaplan's launch. You can leave the waiting list at any time by using the unsubscribe link in our emails or by contacting us.
Joining the waiting list does not guarantee access to the Service by any particular date, or at all. We may invite people in stages and decide the order of invitations based on factors such as location, sign-up date, group size or testing needs. Early access invitations are personal to you and may expire if not used.
Early access features may be labelled as beta. Beta features may be incomplete, change significantly or be removed, and we may ask early access users for feedback to help us improve the product.
4. Pricing
The Service is currently free to use. No subscription fee, booking fee or in-app purchase is charged by itsaplan.
If we introduce paid features in the future, we will clearly explain the price, payment terms, cancellation rights and any other relevant consumer information before you are asked to pay. You will not be charged for any paid feature unless you choose to purchase it.
5. Accounts and security
You may need to create an account using an email address and password or an approved sign-in method. You must provide accurate information and keep it reasonably up to date.
You are responsible for protecting your login credentials and for activity carried out through your account. Do not share passwords or authentication links. Tell us promptly if you believe your account has been accessed without permission.
You must not create accounts for other people without their permission, impersonate another person, or use misleading account information. We may require you to verify your email address or re-authenticate for security reasons.
6. How the Service works
Depending on the features available to you, the Service may allow you to:
- create or join a private group event using an event ID, invitation code, link or similar method;
- submit availability manually, through calendar-based free/busy information, or through natural-language input;
- choose preferences such as budget, activity type, atmosphere, distance, accessibility-related options or desired busyness;
- vote or swipe on proposed options;
- receive ranked times, venues or activity recommendations; and
- confirm and share a proposed plan with other participants.
Features shown in marketing materials, previews or announcements may not yet be available to every user. The features available in your version of the Service are the ones that apply to you.
7. Group events, invitations and shared information
An event organiser may invite other people to participate. Organisers are responsible for sending invitations only to people they are entitled to contact and for explaining the purpose of the group event.
Information submitted to a group event may be used to identify overlapping availability, calculate group preferences, display participation status, and generate recommendations. Other event participants may see information reasonably necessary to coordinate the event, such as your display name, whether you have submitted availability or preferences, voting status, selected options, and the final proposed plan.
Do not post invitation codes or private event links publicly. Anyone with a working invitation may be able to request access to the event. Tell the organiser or contact us if an invitation has been shared without permission.
itsaplan does not guarantee that every invited person will respond or that the group will reach agreement. The organiser and participants remain responsible for confirming the final time, venue, attendees and practical arrangements.
8. Calendar and availability information
Where calendar integration is available, we use free/busy information to find suitable times. We do not show your event titles, descriptions, attendees or private notes to other group members. The exact data we access and retain is described in our Privacy Policy and in the relevant third-party permission screen.
You should review calendar permissions before connecting an account. You can use manual availability input instead where that option is available. Disconnecting a calendar stops future access but may not automatically remove availability already submitted to an existing group event; use the account or event controls, or contact us, to request deletion.
You must not connect or submit another person's calendar or availability without their permission. Availability information is used for planning convenience and should not be treated as proof that a person is definitely free, willing to attend or located in a particular place.
9. AI-assisted availability and recommendations
The Service may use generative AI or other automated tools to interpret natural-language availability, structure time blocks, produce short explanations, or support recommendations. For example, the Service may convert "I'm free after 7 most evenings except Thursday" into proposed availability blocks.
AI-generated or automatically interpreted output can be incomplete, inaccurate or based on a misunderstanding. You should review and confirm any proposed availability, time, venue or recommendation before relying on it. You can edit the results or use other input methods where available.
Do not include unnecessary confidential, sensitive or highly personal information in free-text inputs. The Service is not designed to make legal, medical, employment, financial, emergency or similarly significant decisions, and its outputs must not be used for those purposes.
Recommendations are suggestions, not instructions. They reflect the information and preferences available to the Service and may not represent every participant's personal view.
10. Busyness estimates and venue information
The busyness feature provides an estimate. Busyness is predicted at an area level using historical and indirect signals such as transport activity, time of day, weather and calendar factors. It is not a measurement of live occupancy inside a specific venue.
A "quiet", "moderate" or "busy" label may therefore differ from actual conditions. Unexpected events, closures, local conditions, data gaps and model limitations can affect the result. Do not use the estimate for crowd safety, emergency planning, security decisions or any purpose where an inaccurate estimate could cause harm.
Venue details, including opening hours, price level, ratings, location, photographs, accessibility attributes and contact information, may come from third-party sources and may be incomplete or out of date. You should check important details directly with the venue before travelling or making arrangements.
Accessibility needs are individual. A filter or attribute in the Service is not a guarantee that a venue will be accessible for a particular person. Contact the venue directly to verify entrances, toilets, seating, sensory conditions and any other required adjustments.
11. Third-party services and venues
The Service may integrate with or link to third-party services such as calendar providers, maps, place-information services, authentication providers, AI providers, email providers, hosting providers and venue websites. Those third parties operate under their own terms and privacy policies.
itsaplan does not own, operate, endorse or control listed venues and is not a booking agent. A recommendation does not create a contract between you and a venue. Any reservation, purchase, cancellation, admission requirement, age restriction, price, refund or dispute with a venue is between you and the relevant third party.
We are not responsible for third-party service availability, content, security practices or changes. A third-party integration may stop working or require renewed permission without notice from us.
12. Your responsibilities and acceptable use
You must use the Service lawfully, respectfully and only for genuine social-planning purposes. You must not:
- harass, threaten, deceive, discriminate against, or unlawfully monitor another person;
- submit unlawful, defamatory, infringing, malicious, misleading or abusive content;
- use invitations, group names or event information to spam people or contact them without a lawful basis;
- sign other people up to the waiting list or submit their personal data without their permission;
- attempt to gain unauthorised access to accounts, systems, databases, APIs or administrative functions;
- probe, scan, overload, disrupt, scrape or automatically extract data from the Service except where we expressly allow it;
- introduce malware, harmful code or fraudulent links;
- reverse engineer or circumvent technical restrictions except to the extent the law expressly permits;
- use the Service to organise unlawful or knowingly unsafe activities.
You remain responsible for your own travel, personal safety, conduct, legal compliance and decisions before, during and after any activity arranged through the Service.
13. Content you provide and feedback
You retain ownership of content and information you submit, such as event names, availability, preferences, votes and feedback ("User Content"). You give us a limited, non-exclusive licence to host, process, reproduce and display User Content only as reasonably necessary to operate, secure and improve the Service and to provide the relevant group event.
You confirm that you have the rights and permissions needed to submit User Content and that it does not violate law or another person's rights. We may remove User Content that breaches these Terms, creates a security risk, or must be removed by law.
If you share feedback or suggestions, we may use them to improve itsaplan without payment or any obligation to implement them. Please do not include confidential information in feedback. If we invite you to take part in a user interview, survey or testing session, we will explain how any information or recordings will be used and ask for your consent separately where required.
14. Intellectual property
The Service, including its software, interface, visual design, text, logos, models, documentation and other materials, is owned by itsaplan or used under licence from third parties. Third-party datasets, maps, venue information, libraries, APIs and trademarks remain the property of their respective owners.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable right to access and use the Service for its intended purpose. No ownership rights are transferred to you.
You may not copy, commercially exploit, redistribute or create a competing service from protected parts of the Service unless you have permission or the law allows it. Open-source components remain subject to their applicable licences.
15. Privacy
Use of the Service involves personal data such as waiting list details, account details, group membership, event participation, availability, preferences, votes, device or technical logs, and information sent to connected providers.
Our Privacy Policy explains who is responsible for your data, why we use it, our legal bases, who we share it with, any international transfers, how long we keep it, and your rights under data-protection law, including how to access, correct or delete your information.
We will only send you marketing emails where we are permitted to do so by law, and you can opt out at any time.
16. Availability, updates and changes to the Service
We aim to keep the Service available and reliable, but we do not promise uninterrupted or error-free operation. Maintenance, updates, security issues, third-party outages or capacity limits may cause temporary interruptions.
We may add, remove, test or change features for valid reasons, including user feedback, security, technical constraints, legal compliance, cost or data availability. Where a change materially reduces an active user's rights or access, we will provide reasonable notice where practical.
You are responsible for keeping copies of information you need outside the Service. The Service should not be used as the only record of an important event or commitment.
17. Suspension, termination and account deletion
You may stop using the Service or leave the waiting list at any time. You can delete your account using the account settings where available, or contact us to request deletion. Some limited information may need to be retained for security, legal compliance, dispute handling or to protect other users, as explained in our Privacy Policy.
We may restrict or suspend access where reasonably necessary to investigate security concerns, protect users, comply with law, respond to misuse, or address a material breach of these Terms. Where practical and appropriate, we will explain the reason and give you an opportunity to correct the issue.
If we decide to discontinue the Service, we will give you reasonable advance notice where practical so you can retrieve any information you need, although urgent security or legal circumstances may require immediate action.
18. Disclaimers
The Service is provided on an "as available" basis, and early access and beta features are provided while still under development. To the extent permitted by law, we do not promise that the Service will always be available, secure, accurate, complete, suitable for a particular purpose, or compatible with every device, browser, calendar or third-party service.
We do not guarantee that a proposed plan will suit every participant; that a venue will be open, safe, affordable, accessible or available; that an AI interpretation will be correct; or that a busyness estimate will match actual conditions.
Nothing in the Service constitutes professional advice. You should independently verify important information and use reasonable judgement.
19. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or rights and remedies that cannot be excluded under applicable consumer law.
Subject to the previous paragraph and to the fullest extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when you accepted these Terms, or for indirect or consequential loss, loss caused by inaccurate information supplied by a user or third party, or acts and omissions of venues, event organisers, participants or external service providers.
You are responsible for confirming arrangements and taking reasonable precautions. The fact that a venue or plan appears in the Service does not transfer responsibility for travel, personal safety, supervision, purchases, reservations or attendance to itsaplan.
20. Consumer rights
These Terms do not remove or reduce any mandatory rights you have under applicable consumer or data-protection law. If a term conflicts with a mandatory legal right, that right will apply and the remaining Terms will continue where possible.
If we introduce paid features, additional consumer information and remedies may apply, and we will update these Terms before those features become available.
21. Governing law and disputes
These Terms are governed by the laws of Ireland. If you are a consumer living in another country, this choice does not deprive you of mandatory protections that apply in your country of habitual residence.
Please contact us first so we can try to resolve a concern informally. Nothing in these Terms prevents you from contacting a regulator, exercising a statutory remedy, or bringing a claim in any court that has jurisdiction under applicable law.
22. Changes to these Terms
We may update these Terms for valid reasons, including changes to the Service, new features, third-party integrations, security, law or regulatory guidance. The updated version will show a new effective date.
For material changes, we will provide reasonable notice through the Service, our website or by email where practical. Changes will apply from the stated effective date. If you do not agree to an updated version, you should stop using the Service and request account deletion or removal from the waiting list.
23. Contact us
Questions, complaints, security reports, waiting list or account-deletion requests and data-protection queries may be sent to: info@itsaplanofficial.com